CODE BREW / SHIFT NOTES
QUESTIONS,
ANSWERED STAT.
Everything you need to know about orders, coffee, refills, and keeping your next shift covered.
01 WHEN WILL MY ORDER SHIP?
Most orders are prepared within 2–3 business days. Tracking arrives by email as soon as your order leaves the dispensary.
02 HOW FRESH IS THE COFFEE?
We roast in small batches and send each order as close to roast day as possible, so your coffee arrives ready for its first shift.
03 WHOLE BEAN OR GROUND?
Choose the option offered on the product page. Whole bean gives you the most flexibility; ground coffee is ready to report for duty immediately.
04 CAN I CHANGE OR PAUSE A SUBSCRIPTION?
Yes. You can change the frequency, skip an order, or pause before the next scheduled charge from your customer account.
05 CAN I SEND CODE BREW AS A GIFT?
Absolutely. Enter the recipient’s shipping address at checkout and add any gift details available with the product.
06 WHAT IS YOUR RETURN POLICY?
If something arrives damaged or incorrect, contact us with your order number and a photo. Because coffee is a consumable product, opened bags cannot normally be returned.
07 IS CODE BREW ONLY FOR HEALTHCARE WORKERS?
No. The humor comes from healthcare culture, but the coffee is for everyone—early risers, night crews, students, commuters, and anyone who needs the next cup.
08 HOW DO I CONTACT YOU ABOUT AN ORDER?
Use the Contact page and include your order number. A real person will get back to you as soon as possible.